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Legal Agreements

This Universal Terms of Service Agreement has been updated to reflect your brand, Track Businessmen Services, including your specific license details and company structure.

Universal Terms of Service Agreement

This Universal Terms of Service Agreement (“Agreement”) is entered into by and between Track Businessmen Services Document Clearing Services S.P.S. LLC (License No. 137158) (“Company”, “we”, “us”, or “our”) and you, the user (“you” or “User”), governing your access to and use of trackbusinessmenservices.com (the “Site”) and related services (the “Services”).

By accessing or using the Site or Services, you confirm that you have read, understood, and agree to be bound by this Agreement and all related policies.

1. Changes to Agreement

We may modify this Agreement at any time. Updates become effective upon posting. Continued use of the Site or Services constitutes acceptance of the revised terms. If you do not agree, you must discontinue use of the Site and Services.

2. Eligibility and Authority

To use the Site and Services, you represent that you:

  • Are at least 18 years old.

  • Are legally capable of entering into a binding contract.

  • Are not prohibited from using the Services under applicable law.

If acting on behalf of a company or organization, you confirm you have authority to bind that entity. If not, you accept personal liability under this Agreement.

3. Nature of Service

The Company provides administrative assistance and document support services for UAE visa applications. We are not a government authority and do not issue visas. All approvals or rejections are determined solely by UAE Immigration Authorities.

4. Data Transfer

By using the Site from outside the UAE, you consent to the transfer and processing of your information across international borders where our servers or service providers operate.

5. Site Availability

We aim for continuous availability, but the Site or Services may be unavailable due to maintenance, technical issues, or events beyond our control. We are not liable for losses caused by downtime. Third-party contractors or providers may perform parts of the Services.

6. User Conduct

You agree to comply with all applicable laws and this Agreement. You may not use the Site or Services for:

  • Fraud or criminal activity.

  • Child exploitation.

  • Terrorism or violent activity.

  • Spamming, hacking, or malware distribution.

  • Intellectual property infringement.

  • Privacy violations.

  • Uploading false or misleading information.

You may not copy, resell, reverse-engineer, or commercially exploit any part of the Site without written permission. We may request identity verification, including government-issued identification. Phone communications may be recorded for quality and security purposes.

7. Reservation of Rights

We may suspend or terminate services without notice for reasons including:

  • Fraud prevention.

  • Legal compliance.

  • Court or law enforcement requests.

  • Protection of Company staff or systems.

  • Abuse or harassment of staff.

8. Fees and Payments

Accepted payment method: Card payment via our approved secure payment gateway (Stripe). You are responsible for maintaining valid payment information. In case of failed payments or disputes, we may:

  • Cancel services.

  • Recover unpaid fees through lawful means.

  • Charge administrative or processing fees related to chargebacks or violations.

Payments are processed in USD. Exchange rate differences or bank charges from your local institution may apply.

9. Limitation of Liability

To the maximum extent permitted by law, the Company and its officers, employees, and partners shall not be liable for any direct or indirect loss or damage arising from:

  • Visa rejection or delay.

  • Third-party actions or airline boarding denials.

  • Service interruption or unauthorized access to data.

  • Travel losses or expenses.

Our total financial liability shall not exceed the amount paid by you for the specific service involved in the claim. Any claim must be brought within one (1) year of the event.

10. Indemnification

You agree to indemnify and hold harmless Track Businessmen Services, its employees, and partners from any claims, damages, or expenses (including legal fees) arising from your use of the Site, violation of this Agreement, or violation of third-party rights.

11. Governing Law

This Agreement is governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the Dubai Courts.